Reliable IT
Managed IT Services by NetCad
What are Managed IT Services?
We believe your IT should be an asset, not a hurdle. NetCad provides a full suite of managed services designed to streamline your workflows, boost efficiency, and proactively mitigate risk, leaving you free to focus on growth. NetCad delivers the managed services you need to stay competitive. From optimizing day-to-day operations to neutralizing digital risks, we ensure your technology is an asset, not a distraction.
Master the digital landscape with NetCad IT. We provide scalable infrastructure, seamless cloud migration, software development, and active support built to evolve with your business needs.
Our Calgary-based help desk provides 24/7 real-time support. With local experts and advanced ticketing, we ensure every phone call or email is handled instantly to eliminate disruptions before they start.
As IT evolves, so do we. Our all-inclusive model ensures your business receives elite service and project support without the hidden costs—no matter the challenge. Let’s talk about your roadmap.
Make your IT work for you with NetCad. Our comprehensive assessments ensure a flawless execution of your managed services, providing diverse industries with the specialized tools they need to thrive.
// OUR SERVICES
What’s Included With
Our Managed IT Services?
24/7 HELP DESK
Our 24/7 monitoring identifies and fixes issues before they cause disruptions, keeping your business online and secure.
24/7 HELP DESK
Our experts provide proactive support to resolve issues before they disrupt your business—keeping your systems secure, updated, and optimized for peak performance.
CLOUD STORAGE
Future-proof your operations with scalable cloud storage. Secure, accessible data management designed for the modern business.
CLOUD STORAGE
NetCad IT streamlines your business through strategic cloud migration. We assess your technology to boost functionality and lower costs, providing specialized services from seamless migration to custom ERPs.
HARDWARE CHANGE
Maximize hardware value and minimize risk with NetCad IT’s expert procurement and compliance strategies.
HARDWARE PROCUREMENT
Leverage our expertise for smarter procurement, effective warranty management, and compliance analysis. NetCad IT helps you get the most out of your hardware investment. Let’s talk.
CHANGE MANAGEMENT
Seamless IT transitions with minimal downtime. NetCad IT expertly manages your upgrades and infrastructure changes.
CHANGE MANAGEMENT
Minimize downtime and maximize the ROI of your next IT transition. Whether it’s a software upgrade or a full infrastructure remodel, NetCad IT ensures every change is executed with precision.
DISASTER RECOVERY
We provide the backup and recovery systems essential for business survival. Don't let a tech failure become a catastrophe
DISASTER RECOVERY
NetCad IT offers more than just backups—we deliver total resilience. With custom recovery plans, 24/7 monitoring, and hybrid onsite/off-site storage, our business continuity strategies provide the ultimate security for your operations.
CYBER SECURITY
NetCad delivers proactive security to keep your business safe from the world’s most sophisticated digital threats.
CYBER SECURITY
Cybercrime is a multi-trillion-dollar threat. Don’t be a statistic. NetCad's proactive security solutions keep you ahead of evolving threats with constant monitoring and elite protection.
SYSTEMS MANAGEMENT
Stay secure and grow faster. NetCad IT integrates proactive patching and essential IT strategies for elite performance.
SYSTEMS MANAGEMENT
Our proactive patching secures your systems and saves you time, allowing you to focus on growth. At NetCad IT, we integrate these essential strategies to deliver exceptional results.
SYSTEMS MONITORING
24/7 centralized monitoring tracks your entire tech stack. When actionable issues arise, our techs are ready to respond immediately.
SYSTEMS MONITORING
NetCad utilizes centralized monitoring to track your systems, bandwidth, and devices around the clock. Our 24/7 help desk technicians receive real-time alerts through secure protocols, ensuring rapid response to any technical issue.
WHY CHOOSE US
Our Managed
IT Services Offerings
NetCad's Managed IT service empowers your business by enhancing network reliability and streamlining digital workflows. Our suite of Managed IT Services features:
IT Support World-class and instantaneous support for all latest systems, including upgrades wherever required.
All your online and offline systems will be under constant quality checks to detect and resolve any problems before they arise.
Your data is safe in our hands, and we will readily ensure you meet all necessary compliance regulations.
We prefer to detect threats beforehand and deal with them using cutting-edge technology.
Choose our secure cloud storage facilities, and you will never have to worry about loss of data ever again.
Whenever you need us, our experts will be there, 24x7x365!
PRICING AND PLANS
All-Inclusive Managed IT Packages
- Remote & onsite helpdesk support (Basic)
- Device & OS monitoring
- Patch management
- Basic antivirus / endpoint protection
- Microsoft 365 / Google Workspace support
- User onboarding & offboarding (basic)
- Asset inventory & documentation
- Monthly system health report
- Unlimited remote & onsite support
- Server monitoring & patching
- Managed backups (workstations + servers)
- Email security & spam filtering
- Network monitoring
- Vendor management
- User security awareness basics
- 24/7 helpdesk & monitoring
- 24/7 Security Operations Center
- Managed firewall & IDS/IPS
- SIEM + threat detection & response
- Full disaster recovery (tested annually)
- Cloud infrastructure management
- Compliance support (HIPAA, SOC 2, etc.)
- Phishing simulations & security training
- vCIO / IT roadmap & budget planning
- Priority SLA & escalation